WhatsApp AI Sales & Negotiation Agent
An always-on AI seller that qualifies, negotiates, and closes deals on WhatsApp, Instagram, and web chat.
ProblemSales teams were losing deals to slow manual follow-up — leads waited hours for quotes, price negotiations were inconsistent across reps, and no conversation ever made it into the CRM.
Architecture
01Meta Cloud API webhook receives inbound messages from WhatsApp
02Normalization layer → unified omnichannel inbox (WhatsApp, IG, web chat)
03Prompt engine with persona, discount guardrails & escalation rules
04Function calling → quote builder, CRM upsert, calendar booking
05Human handoff triggered on high-intent or risk signals
06CRM sync to HubSpot / Sheets with full conversation memory